Oz Davis

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Activity overview

Latest activity by Oz Davis
  • Oz Davis created an article,

    Unable to Verify Identity After Document Upload

    Unable to Verify Identity After Document Upload I uploaded my driver's license and a recent utility bill as part of the identity verification process two days ago. However, I still can't access my ...

  • Oz Davis created an article,

    Account Locked After Multiple Login Attempts

    Account Locked After Multiple Login Attempts I entered my password incorrectly three times and now my account is locked. I was trying to reset my password, but the email never arrived. Please help ...

  • Oz Davis created an article,

    Two-Factor Authentication Not Working Abroad

    Two-Factor Authentication Not Working Abroad I'm traveling internationally and can’t receive the 2FA text to log in. My email is linked but there's no option to verify through email. Can you help m...

  • Oz Davis created an article,

    Change Email Address for Login

    Change Email Address for Login I no longer have access to the email I originally used to create my account. I'd like to update it to my new email so I can log in and receive security alerts. Need H...

  • Oz Davis created an article,

    Suspicious Login Alert Received

    Suspicious Login Alert Received I received an email saying there was a login from a new device in a different city. I didn’t log in from there. Can you please check for any unauthorized activity? N...

  • Oz Davis created an article,

    Transfer to External Bank Still Pending

    Transfer to External Bank Still Pending I initiated a transfer to my Chase bank account on Monday and it's now Thursday—still showing as pending. The funds have been deducted from my fintech accoun...

  • Oz Davis created an article,

    Issue with Scheduled Bill Payment

    Issue with Scheduled Bill Payment I set up a recurring payment for my rent, but this month it didn’t go through. I got a late fee because of this and need help figuring out what went wrong. Need He...

  • Oz Davis created an article,

    Incorrect Amount Sent via P2P Transfer

    Incorrect Amount Sent via P2P Transfer I accidentally sent $1,000 instead of $100 to a friend through peer-to-peer transfer. Is there any way to reverse or recall the payment? Need Help? Our suppor...

  • Oz Davis created an article,

    Double Charged for Single Transaction

    Double Charged for Single Transaction I made a purchase on an e-commerce site, but my fintech app shows two separate charges for the same transaction. Can you confirm if this is a system glitch? Ne...

  • Oz Davis created an article,

    Unable to Send Money—'Recipient Not Found' Error

    Unable to Send Money—'Recipient Not Found' Error When I try to send money to my friend, it says 'Recipient Not Found,' even though their phone number is saved correctly. We've done this before with...