Oz Davis
- Total activity 57
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Articles
Recent activity by Oz Davis-
Referral Bonus Not Received
Referral Bonus Not Received I referred a friend last month, and they opened an account using my link. They've also made a qualifying deposit, but I haven't received the $50 bonus. Please advise. Ne...
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Cashback Missing from Statement
Cashback Missing from Statement I made several purchases from your partner merchants, but I don’t see any cashback rewards credited to my account. Can you check if they were properly tracked? Need ...
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Promo Code Not Applied During Sign-Up
Promo Code Not Applied During Sign-Up I entered the promo code ‘WELCOME25’ while creating my account, but the bonus hasn’t shown up. Was there a step I missed? Need Help? Our support team is availa...
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Points Disappeared from Rewards Account
Points Disappeared from Rewards Account I had over 2,000 reward points last week, but my balance now shows 0. I didn’t redeem anything—can you explain what happened? Need Help? Our support team is ...
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Clarification on Tier Benefits
Clarification on Tier Benefits I just moved up to Gold status and want to understand what extra perks I get. The app lists benefits, but it’s not clear which ones I’ve already activated. Need Help?...
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Biometric Login Not Working on iPhone
Biometric Login Not Working on iPhone Face ID used to work perfectly, but it suddenly stopped recognizing me after the last app update. I have to enter my password every time now. Need Help? Our su...
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App Crashes on Login Screen
App Crashes on Login Screen Every time I try to log in, the app crashes immediately after entering my PIN. I’ve tried restarting my phone and reinstalling the app. Please help. Need Help? Our suppo...
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Error Message When Viewing Statements
Error Message When Viewing Statements I get an error saying 'Unable to fetch data' when trying to view past account statements. I need one for tax purposes—please fix this. Need Help? Our support t...
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Delayed Transaction Updates in App
Delayed Transaction Updates in App My transaction history takes hours to update. I made three purchases this morning, and none are showing up yet. This used to be instant. Need Help? Our support te...
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Notification Settings Not Saving
Notification Settings Not Saving I keep turning off marketing notifications, but they keep turning back on. It’s very frustrating—can someone look into this bug? Need Help? Our support team is avai...